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August 2008 The George Washington University, Washington, DC
M.A.T in Museum Education
May 2002 Goucher College, Towson, MD
B.A in Music, Concentration in Theatre
Spring 2000 Sea Education Association Semester at Sea, Woods Hole, MA and the Caribbean Sea
Computer and Language Skills

Functional in Spanish language
Knowledge of Microsoft Office Suite, including Word, Excel, Publisher, and PowerPoint
bullet Experience using Customer Relationship Management Tool, Goldmine
bullet Functional experience using Snaphire Recruiting Software

Summer 2008

Exhibit Department: Smithsonian National Zoological Park, Washington, DC
Project Lead for Asia Trail Summative Evaluation Project
Created companion signs for various exhibits including the double-wattled cassowary
Assisted with conceptual development of the upcoming Bird House Renovation Capital Project

Spring 2008

Friends of the National Zoo: Smithsonian National Zoological Park, Washington, DC
Content lead for the redevelopment of the Conservation Kids’ Club website
Assisted with the facilitation of the Young Professionals Grapes with the Apes event
Developed grant proposal for Zoo Family Guides that was submitted and approved by the Smithsonian Women’s Committee

Fall 2007

Museum Studies Department: Duke Ellington School of the Arts, Washington, DC
Worked with high school students between the ages of 14-17 in the Museum Studies Program
Created and taught lesson plans based on identity and culture, took students on a field trip to the National Building Museum
Observed and evaluated the lessons and field trips of classmates interning at other DC institutions

Professional Experience

Coordinator of Theatrical Interpretation: Monterey Bay Aquarium, Monterey, CA
Bullet Responsible for designing, developing and implementing all Aquarium-related theatrical programming for children and family groups including outdoor musicals, historic interpretation, and improvisational exhibit based performances
Bullet Provide leadership and act as direct supervisor to all actor-related staff including day to day supervision, hiring, training, timecard management and annual performance reviews
Bullet Create, build and sustain partnerships with a diverse group of theatre professionals from around the country to create and present a variety of theatre programs throughout the Aquarium
Bullet Act as a presenter delivering a wide array of programs throughout the Aquarium on a variety of topics including climate change, deep sea research, white shark research, and a variety of other animals
Bullet Collaborate with different departments including Marketing, Events, Public Relations, Husbandry and Education on various initiatives in order to develop and sustain the relationship between them and the Guest Experience Team; This includes bilingual events Dia Del Niņo and Fiesta Del Mar, and other events such as World Oceans Day and Cooking for Solutions.
Bullet Assist the Programs Team with hosting, training and feedback of regular and seasonal staff, contractors, volunteers, and student guides involved in visitor program delivery


Education Contractor: Friends of the National Zoo (FONZ), Washington, DC
Recreated content for Summer Safari Day Camp Class Aide Training
Updated Class Aide Manual for Jr. and Sr. Aides
Interviewed potential Class Aide candidates for 2008 Summer Safari Day Camp
Assisted with the facilitation of FONZ special events such as Earth Day Clean-up and Zoofari

9/02-6/07 Sr. Enrollment Advisor: University of Maryland University College, Adelphi, MD
Advisor to prospective, applied and admitted non-traditional graduate students; provided academic counseling, course selection and career advice
Provided proactive outreach to assigned prospective students through weekly marketing leads in an effort to meet or exceed enrollment targets and developed marketing plans to facilitate the making of enrollment goals
Assisted in representing and marketing UMUC at outside events including the 2005 Booz Allen Golf Classic in Washington, DC, 2006 FOSE Conference in Washington, DC, Graduate Open Houses, Online Open Houses
Mentored new Enrollment Specialists by providing training and assistance with both procedural and technical issues

Piano Teacher: Self-Employed, Regional MD
Teach music practice and theory to students with varying levels of experience between ages of 3 and 35
Assist students with preparation for piano recitals
Offer vocal coaching to students preparing for theatrical auditions


Youth Counselor: Celebrity Cruise Lines, Alaska and Caribbean
Organized, developed and implemented an entertaining and educational Youth Activities Program for youths ages 3-17
Served as Master of Ceremonies on stage; introduced activities, stage acts etc. for large group presentations
Attended and participated in special events to socialize, organize and direct guests


Music Director: Camp Nashoba North, Raymond, ME
Directed the music program at a private, co-ed, overnight camp for 7-16 year olds
Directed and accompanied two musicals; School House Rocks, Jr. and Anne of Green Gables
Taught piano and voice lessons to children of all ages
Acted as a general cabin counselor for 10-12 year old girls
Taught classes in musical theatre and facilitated Saturday Arts Nights


Substitute Teacher: Washington West School District, Vermont
Taught at various elementary, middle and high schools during college breaks
Conducted choral and instrumental rehearsals on several different occasions at Harwood Union High School
Specialized in music and spanish classes for all age levels

Volunteer Experience

Wildlife Conservation Volunteer: Harnas Wildlife Foundation and Guest Farm, Namibia
Prepared and organized food for a variety of different animals, including cheetahs, bat-eared foxes, black-footed wild cat, a large group of mongoose, an African gray parrot, and Chacma baboons
Assisted with hand-rearing of baby animals including baboons, a giraffe, and a blesbok
Assisted with animals tours for guests of the farm
Participated in various farm work activities, such as enclosure clean-up and patrol, and waterhole building


Musical Director: Red Hot Blue, Goucher College's Co-ed A Capella Group, Towson, MD
Musical Director 2000-2002, Member 1998-2002
Arranged and taught entire repertoire
Performed in concerts to raise money for the Don Miller House, a local AIDS hospice
Performed at various functions to raise AIDS awareness
Organized the production of the group's debut recording; "Psychotrophic Cafe", 2001

1/99-12/00 Exhibit Guide: National Aquarium, Baltimore, MD
Worked in three different areas of the aquarium each week, educating the public on the different exhibits and their inhabitants
Participated in a role play activity as a paleozoologist speaking to visitors about sharks
Completed training in marine biology and ecology topics
Presentations and Publications, Professional Affiliations and Awards, Academic Honors
August 2012 IMTAL Presentations: "Pecha Kucha: Theatrical Evaluation at the Monterey Bay Aquarium", "Never Work With Animals"
May 2012 AAM Presentation chair: "All the World's a Stage": International Museum Theater Alliance Showcase
October 2011 IMTAL Insights article "Climate Change, Penguins and Theatre? A Day in the Life of the Coordinator of Theatrical Interpretation at the Monterey Bay Aquarium"
May 2011 AAM Presentation panelist: "The Controversial Stage: Using Museum Theatre to Interpret Sensitive Topics
April 2011 AZA Conservation Education Newsletter article "The Gift of the Albatross"
March 2011 Monterey Bay Aquarium Extraordinary Achievement Award
June 2010 Monterey Bay Aquarium Extraordinary Achievement Award
2011-Present IMTAL Board Member at Large
2009-Present (International Museum Theatre Alliance) IMTAL Membership
2007-Present Association of Zoos and Aquariums Membership
2007-Present American Association of Museums Membership
2002 2002 Who’s Who in American College Students
2002 2002 Senior Leadership Award
1999 Josephine Kohn (36’) Scholarship for International Study
1998-2002 Marvin Perry Merit-Based Scholarship

© 2008-2012 Catherine Chiappa

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